Front Desk Agent
Location: Santa Cruz
Posted on: May 27, 2023
What you will be doing
- Greet and communicate cordially with guests, promptly and
professionally checking them in and out of the hotel. Assist in
pre-registration and blocking of reservations when necessary.
- Promptly, accurately and efficiently know how and where to post
- Have complete working knowledge of Front Office computer or
manual system, including all daily transactions and those which are
not performed often.
- Accurately manage cash handling, including receiving cash,
checks and credit card information from guests for payment of hotel
charges and making change correctly.
- Review any reservations with special requests and work to block
- Have knowledge of hotel rates, discounts and how to handle
- Have working knowledge of reservations and procedures,
including how to take same day reservations. Should be able to take
reservations in approximately 2 minutes. Know and follow
cancellation procedures and relocation procedures when
6001 LA MADRONA DRIVE, SANTA CRUZ, CALIFORNIA, 95060
Situated in the South San Francisco Bay area, our hotel is 30
minutes from San Jose International Airport (SJC) and just over an
hour from San Francisco International Airport (SFO). Our Santa Cruz
hotel, located in a mountain retreat setting, is an ideal base for
visiting Silicon Valley, the wine route and the Santa Cruz Beach
Starting Pay $18.00/ hr
What we are looking for
- High work ethic and self-initiative
- May be required to work varying schedules to include nights,
weekends, and holidays
- Someone who enjoys working as and being part of a team that
provides great experiences for our Guests!
Keywords: Remington, Santa Cruz , Front Desk Agent, Sales , Santa Cruz, California
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