Customer Support Chat Agent (Work From Home)

Company: DailyPay
Location: Santa Cruz
Posted on: January 9, 2022

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Competitive compensation / Health, vision, and dental / PTO / 401K - As a Customer Support Chat Agent you'll: Review tickets, investigate and resolve issues, and provide resolutions to customers via written email communication, outbound call or chat to ensure full understanding and customer satisfaction; Work cross-functionally to investigate individual employee cases; Become a subject matter expert on DailyPay's product; Capture customer insights/feedback to be shared with the product team to improve the User Interface and User Experience...Hiring Fast > >

Keywords: DailyPay, Santa Cruz , Customer Support Chat Agent (Work From Home), Sales , Santa Cruz, California

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