Quality Control Analyst

Company: University of California Santa Cruz
Location: Santa Cruz
Posted on: March 15, 2023

Job Description:

Quality Control Analyst Location: Remote Job ID: 49727 JOB POSTING This position works remotely requiring a telecommuting agreement and adherence to the UCSC Telecommuting/Remote Work Guidelines. The employee shall be available in a full-time capacity during assigned telecommuting work hours (specific hours to be discussed with supervisor). While telecommuting/remote working, the employee is responsible for ensuring a worksite environment suitable for accomplishing their regular job duties during scheduled hours of work and, if applicable, arranging for dependent care just as they would if they were working at the regular UCSC worksite. NO VISA SPONSORSHIP IS AVAILABLE FOR THIS POSITION. NOTIFICATIONS UC Vaccination Policy: With limited exceptions, COVID-19 vaccinations are required for Covered Individuals under the Policy. Covered Individuals include all employees, students, or trainees who physically access a University facility or program in connection with their employment, appointment, or education/training. Covered Individuals do NOT include employees who work 100% remotely with NO expectation that they will physically access any University location or program at ANY time. If 100% remote work ends, the employee is subject to policy. INITIAL REVIEW DATE (IRD) UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit. The IRD for this job is: 03-21-2023 ABOUT UC SANTA CRUZ UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world. DEPARTMENT OVERVIEW The Smarter Balanced Assessment Consortium (SBAC) is a public agency supported by 15 members (13 states, one territory and the Bureau of Indian Education). Through the work of thousands of educators, Smarter Balanced created an online assessment system aligned to the Common Core State Standards (CCSS), as well as tools for educators to improve teaching and learning. Smarter Balanced is housed at the University of California Santa Cruz (UCSC) Silicon Valley Extension. Our work is guided by the belief that a high-quality assessment system can provide information and tools for teachers and schools to improve instruction and help students succeed - regardless of disability, language, or subgroup. We involve experienced educators, researchers, state and local policymakers, and community groups working together in a transparent and consensus-driven process. Smarter Balanced staff have a profound commitment to UCSC's Principles of Community including embracing diversity, equity and inclusion. UCSC Extension provides professional training that reflects the academic rigor of the University of California and the hands-on, roll-up-your-shirtsleeves practicality of Silicon Valley culture. Developed with guidance from key industry leaders and academic experts, our certificate programs match the economic demand of your industry, from engineering to business, education to bioscience. The University of California reviews and approves UCSC Extension courses and programs for academic content, merit and instructor qualifications. Many of our courses may be applied toward degree programs, or may be eligible for professional certificates and licenses. More information can be found here: JOB SUMMARY Uses advanced quality management concepts and objectives to resolve highly complex quality control issues for large-scale, high stakes educational assessment materials. Regularly works with internal and external experts from multiple disciplines (e.g., technology, psychometrics, academic content) on issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting quality control methods, techniques and evaluation criteria for obtaining results. Responsible for quality control programs and proposals with broad impact across assessment material production and the organization as a whole. Develops and oversees the implementation of new quality control programs and processes. APPOINTMENT INFORMATION Budgeted Salary: $75,900 - $105,628 / Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary above the posted range. The salary shown above is the budgeted range the University reasonably expects to pay. No. of Positions: 1 Benefits Level Eligibility: Full benefits Schedule Information: Full-time, Fixed Percentage of Time: 100%, 40 Hours per Week Days of the Week: Mon-Fri Shift Includes: Day Employee Classification: This is a Career appointment Job End Date: None Work Location: Remote Union Representation: Non-Represented Job Code Classification: 006938 (QA RELEASE MGT ANL 3) Travel: Up to 25% of the time JOB DUTIES JOB DUTIES 70% - Establishes and maintains quality control procedures for educational assessment deliverables. Collaborates with assessment development staff and external stakeholders to develop quality control guidelines and oversee contractors/vendors. Collaborates with software developers to implement quality control tests as part of new or existing software. Reviews feedback generated by quality control tests to ensure it is actionable and directed to the appropriate team. Collects quality control test results and attests that a given deliverable meets quality control standards. Maintains documentation for the quality control program, including standard operating procedures. Analyzes quality issues that escape testing to inform improvements to quality control processes. Updates quality processes as necessary to address changes in client requirements, available technology and standard practices in quality management. 30% - Provides expertise to project managers to ensure that project plans account for quality control testing. Provides quality control expertise to product managers for roadmap considerations. REQUIRED QUALIFICATIONS Bachelor's degree in related area and / or equivalent experience / training. In-depth knowledge of quality management concepts and methodology. Understanding of the role of quality control in educational measurement. Experience working with a diverse team of subject matter experts to develop quality control standards. Experience supervising or conducting quality control tests on data or digital deliverables. Experience working with project managers to incorporate quality control into project planning and execution. Strong verbal communication and interpersonal skills to communicate effectively with and influence all levels of staff. Strong written communication skills to communicate effectively with and influence all levels of staff. Working knowledge of automated software workflows and building requirements for quality control automation. PREFERRED QUALIFICATIONS Experience with online education technologies such as learning management systems and QTI. SPECIAL CONDITIONS OF EMPLOYMENT Selected candidate will be required to pass a pre-employment criminal history background check. Ability to work long periods of time at a computer with or without accommodation. Must be able to work remotely from a home office and be able to fulfill requirements of the UCSC telecommuting agreement. Ability to work overtime including evenings, nights, weekends and holidays to meet operational needs, and work an alternate work schedule shift as required. Ability to travel nationally. Ability to maintain appearance and conduct suitable for working in a professional setting. The University of California has implemented a COVID-19 Vaccination Policy covering all employees. To be compliant with the policy, covered employees must submit proof of vaccination or have an approved exception or deferral, eight (8) weeks from date of hire. SAFETY STATEMENT All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries. HOW TO APPLY Attach your resume and cover letter when applying for this job opening. Do not attach any documents to 'My Activities'. Visit our How to Apply tutorial for detailed instructions on our applicant process. EEO/AA The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees. APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS View full job description and access on-line application: To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; . click apply for full job details

Keywords: University of California Santa Cruz, Santa Cruz , Quality Control Analyst, Professions , Santa Cruz, California