Company: University of California - Santa Cruz
Location: Santa Cruz
Posted on: July 15, 2020
UC Santa Cruz is a public university like no other in California,
combining the intimacy of a small, liberal arts college with the
depth and rigor of a major research university.
Initial Review Date (IRD)
Initial Review Date (IRD): 7/12/2020
UC Santa Cruz staff jobs are posted until filled. Application
materials submitted by 11:59 pm on the IRD will be routed to the
hiring unit for consideration. NOTE: Materials submitted after the
IRD will be forwarded only at the request of the hiring unit.
Submit your materials before the IRD to ensure consideration by the
Dept Marketing Statement
Colleges, Housing and Educational Services (CHES) is a multi-funded
organization within the Business and Administrative Services (BAS)
division at the University of California (UC) Santa Cruz. CHES
provides leadership in the areas of college student life and
residential services, housing services, facilities, employee
housing and capital planning, dining services, conference services,
early education services, the Bay Tree Bookstore, ID card services,
and business and financial analysis for these areas. Through these
units, educational and developmental programs and services are
offered to all members of the campus community including students,
faculty, staff, children and external constituents. CHES provides
on-campus housing and dining services to nearly 9,500 undergraduate
and graduate students in ten residential colleges and six
multi-college affiliated residential communities which support
single students and students
Under general supervision of the Systems Manager for Student
Housing Services, the incumbent is responsible for operation of an
enterprise housing management system. This is a critical system
providing direct services to students and staff across campus. The
System Analyst coordinates day-to-day operations of the system by
performing analysis, evaluation, design, testing, quality
assurance, implementation, training, documentation, and
Applies skills as a seasoned, experienced professional with a full
understanding of industry-wide business process and analysis
practices and organizational policies and procedures. Resolves a
wide range of business process issues of moderate to complex scope.
Demonstrates good judgment in selecting methods and techniques to
Pay, Benefits, & Work Schedule
Salary Information: Starting Salary Range:
$65,000-$70,000/annually. Salary commensurate with skills,
qualifications and experience.
No. of Positions: 1
Benefits Level Eligibility: Full Benefits
40 hours weekly
Shift Includes Day
Employee Classification: Career
WORK LOCATION: UC Santa Cruz Main Campus
UNION REPRESENTATION: None
50% - Systems Coordination
Gather, analyze, prepare and summarize business and user needs,
document requirements and revise existing system and process logic
issues as necessary. Provide support and training on new
Configure and coordinate the operational functions of various
housing management system
modules, applications and user interfaces.
Conduct scheduled system maintenance and administration.
Serve as a member of the systems team [Associate Director, Systems
Manager, and representatives from housing departments or auxiliary
programs] and participate in crossfunctional teams to address
complex business or systems issues.
Serve as the primary point of contact for incident reports from
system users. Collect relevant information, analyze and diagnose
problem(s), and implement appropriate solution(s) utilizing
Perform system and application testing prior to implementing new
and modified functionality in order to ensure acceptance criteria
Create and update user accounts, manage roles and permissions.
Consistently provide exceptional customer service.
30% - Analysis, Reporting and Research
Apply technical expertise and business analysis to identify,
evaluate and develop complexsystems and procedures. Create complex
system specifications to meet end-user requirements.
Identify opportunities for innovative technology solutions to
improve business processes.
Conduct research regarding best practices and industry
Define specifications, develop standard/ad hoc reports and train
appropriate staff in their usage.
Extract, analyze and conceptualize data for presentation in various
Audit system for accuracy and integrity by performing testing and
15% - Systems Training and Utilization
Develop and conduct formal and informal training
Develop and update instructional materials, tutorials, and other
documentation as required.
Monitor compliance with university and departmental policies,
procedures and standards
5% - Other
Support the overall mission and goals of Student Housing
Maintain professional and technical knowledge by attending
conferences and workshops; reviewing professional publications;
establishing personal networks; benchmarking best practices.
Assume additional projects and responsibilities in response to
* Bachelor's degree in related area and / or equivalent experience
* Thorough knowledge of business analysis functions.
* Strong skills and knowledge of methodologies associated with
analysis of processes and problems, information flow and
* Thorough knowledge of business processes and procedures.
* In-depth understanding and skill in process and system
requirement documentation standards.
* Demonstrated analytical thinking and attention to detail.
* Demonstrated problem solving skills.
* Demonstrated testing and test planning skills.
* Demonstrated effective communication and interpersonal skills.
Demonstrated ability to communicate technical information to
technical and non-technical personnel at various levels in the
organization. Interpersonal and communications skills to work with
both technical and non-technical personnel at various levels in the
* Demonstrated ability to work with others from diverse
* The ability to make clear, informative and persuasive
presentations to internal and external groups.
* Ability to work independently, establish and maintain cooperative
working relationships and work in a team environment.
* Proven ability to exercise discretion and good judgment in
confidential and sensitive matters.
* The ability to effectively prioritize tasks, plan and use
available resources, and coordinate complex activities to meet
* Substantial experience in using computer databases, query
development, basic knowledge of SQL third party reporting
* Appropriate math skills and knowledge to perform complex
* Experience or knowledge of housing operations or higher education
* Knowledge and experience with web page design concepts.
Selected candidate will be required to pass a pre-employment
criminal history background check
Ability to work long periods of time at a computer with or without
Ability to work occasional evenings and weekends
All UCSC employees must know and follow job safety procedures,
attend required health and safety training, proactively promote
safety at work, and promptly report actual and potential accidents
How to Apply
Attach your resume and cover letter when applying to this job
opening. Do not attach any documents to 'My Activities'. Select
Keywords: University of California - Santa Cruz, Santa Cruz , Systems Analyst, Professions , Santa Cruz, California
Didn't find what you're looking for? Search again!