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Senior Research Associate (UX Design Research)

Company: San Jose State University Research Foundation
Location: San Jose
Posted on: October 18, 2019

Job Description:

Position: Senior Research Associate (UX

DEPARTMENT: Research will be done under the auspices of the Psychology
Department at San Jos State University


POSTING DATE: May 3, 2019

CLOSING DATE: Posted Until Filled

SALARY: Negotiable based on experience plus excellent benefits
Full Time
Excellent Benefits

EXEMPT STATUS: Exempt (Salary)
Full Time


Do you want to help support NASA s missions, but don t want to go through astronaut training camp? Do
you like making a difference in the world and want to help progress the vision of NASA? We work for the
San Jose State University Research Foundation in a partnership with NASA through grant funding.

The Psychology Department at San Jose State University is involved in collaborative research with civil
service scientists from the Human-Computer Interaction (HCI) Research group of the Human Systems
Integration Division at the NASA Ames Research Center in Mountain View, CA. The research is centered
on the development, design and testing of next-generation mission ground-systems for NASA s space
explorations missions.

We seek a Senior Research Associate who will design, manage, and deploy research and modeling tools
using established HCI design principles including prototype design and development support under the
Exploration Systems Directorate (ESD) program milestones. This person will also be responsible for day-
to-day management of software project documentation, project management, and project negotiation with
members of the NASA engineering disciplines across Agency centers.

Our work environment is very open, collaborative and welcoming; we are a diverse and tight-knit team.
We believe that fostering a comfortable workplace for everyone is important! Our team values a healthy
approach to our work, from providing adjustable desks to maintaining a balanced work-life schedule. You
will contribute to our wide diversity of skills and incorporate new ideas into our environment


1) Collaborate on the day-to-day software development effort and maintenance operations of the
production instances of the Mission Assurance Systems and Dig-IT (Data Integration Information
Technology). This includes describing desired functionality, assessing bugs, and completing tasks
with an eye for keeping large/complex deliverables scalable and on schedule.
2) Conduct field research including contextual inquiry, interviews, in situ observation, need
validation, usability testing, task analysis, and to identify and communicate user, task, and
organizational requirements.
3) Run usability tests including creating interactive prototypes, analyzing data, and making updates
to designs.
4) Prepare presentations of research findings and demonstrations of technical solutions to NASA
program management.
5) Translate user research findings into designs; review designs with stakeholders; work with the
development and QA team to describe design specification; create design specification documents
6) Participate in a rigorous and iterative peer design review process in order to generate compelling
prototypes grounded in HCI methods.
7) Contribute to the deployment of timely and high-quality production web applications.
8) Support the quality assurance of production applications by working with a team of testers.
9) Contribute to the design of the evolving component library that can be utilized in making more
consistent and efficient designs for the re-architecture effort.


1) Reports to the Project Director.
2) Interacts with NASA Ames civil service and Foundation research staff, including student
assistants, on a daily basis.

1) Education and Experience
a) Bachelor s degree in Computer Science, Psychology, Human Computer Interaction or related
discipline is required. Master s degree preferred.
b) 2 or more years experience in software development, usability testing, human computer
interaction, and other relevant skills preferred.

2) Knowledge, Skills, Abilities required
a) Excellent human-computer interface research, design and evaluation skills.
b) Working knowledge of cognitive psychology and human factors standards.
c) Ability to lead user debriefing.
d) Ability to organize and analyze data.
e) Strong verbal and written communication skills.
f) Ability to integrate a culturally- and organizationally-diverse research and development team.
g) Ability to work both as a member of a team and independently, as required.

3) Physical Requirements
a) Must be willing to travel domestically and internationally.
b) Located at the NASA Ames Research Center. Therefore, the employee must meet
security qualifications for entrance to the Center.
c) Employee will be a US citizen or a Permanent Resident.

4) Complexity of Duties
a) Exercises independent judgment in the management and completion of diverse and
complex set of tasks.

5) Benefits
The comprehensive benefit package includes:
a) Nine Health Insurance Plans to choose from
b) Free dental and vision for employee and family
c) Paid Federal and State Holidays
d) Retirement Plan: 403 (b) employee contribution plan component and a 403 (b) employee
e) Vacation and separate sick plans
f) Employee Discounts
g) Paid Training and Conferences
h) Increases based on merit (performance)


None, though may be called upon for advice and direction by others.

To apply for this position, an applicant must submit a formal application for employment, as well as a
resume and a cover letter. The applicant may do this via e-mail or by regular mail. The formal
employment application is located at

It may also be obtained from the Research Foundation through its web site at

An applicant may also apply in person by visiting the Research Foundation, located at 210 North 4th Street, 4th
Floor, San Jose, CA (corner of St. James and North 4th Streets). Please address your formal application, your
resume and your letter of interest directly to:

San Jose State University Research Foundation
Attn: HR/Job Code NASA SRA UX
210 North 4th Street
San Jose, CA 95112

Reasonable Accommodation:

The San Jose State Research Foundation is committed to providing access, equal opportunity and reasonable
accommodation for individuals with physical or mental disabilities in the employment, recruitment, examination,

hiring and interviewing processes. If you are a job seeker with a physical or mental disability and require a
reasonable accommodation to search, apply, or interview for a job opening or otherwise need a reasonable
accommodation during the application and hiring process, please contact us at

Keywords: San Jose State University Research Foundation, Santa Cruz , Senior Research Associate (UX Design Research), Other , San Jose, California

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