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Intake Coordinator/ Counselor

Location: Santa Cruz
Posted on: August 2, 2022

Job Description:

Summary: This position joins a team of clinicians in our Alto Substance Use Disorder (SUD) Outpatient program as a part of the Drug Medi-Cal Organized Delivery System. We recognize that clients do not experience substance use issues in a silo - often there are mild-moderate underlying mental health symptoms that clients are trying to manage on their own. We take a trauma-informed, integrative approach to supporting clients in addressing their substance use and mental health symptoms so that they can find stability and thrive. This team is passionate about providing high quality, integrated care to our most underserved and marginalized community members, including serving clients who are criminal justice involved and/or homeless. The clinicians' at Alto have been serving this population for over 20 years and are committed to healthcare equity for all.The Intake Coordinator serves as the first point of contact or as stepdown linkage for clients in the substance use disorder (SUD) treatment gateway for the Alto program. This position works with clients in community settings and links with clients that are currently incarcerated in the county jails via communication with clients, case managers, providers, and legal representatives. This position provides assessment and linkage to all levels of SUD care in our county as a no-wrong-gate approach (detox, residential, intensive outpatient, outpatient, recovery support services) and provides information about resources to callers. Responsibilities include: engaging in ongoing dialogue with referral sources to ensure timely, warm hand-offs. Scheduling clients according to program availability. Conducting initial screening, ASAM assessments, and admission services, and effectively tracking the outcome of all calls. Coordinating funding for treatment (Medi-Cal, private pay, probation, parole, etc.) and determining continued funding eligibility. Assessing for co-occurring mental health disorders and referring to case management needs.The position is a Drug Medi-Cal position and regularly uses Avatar to complete Medi-Cal billing. Although Medi-Cal billing can include intensive paperwork and treatment charting, this position will support a developing counselor in gaining a skill set that can be valuable in any treatment setting, medical setting, or private practice. This clinical track position supports an active pathway towards CADTP certification and BBS licensure (LCSW, LMFT or LPCC). Clinical supervision is provided by the agency to gain hours towards licensure. This position will work at both Santa Cruz and Watsonville offices depending on client need for services. Therapists on this team are providing in-person and telehealth sessions to clients in efforts to support client accessibility to treatment. Encompass is committed to hiring a workforce that reflects the diversity and native languages of our community. Women, candidates of color, LGBTQIA identifying, and/or individuals with lived experience of behavioral health systems are highly encouraged to apply. Responsibilities: Run referral email and phone line and track incoming requestsEngage with referral sources on a regular basis to ensure timely enrollment and open communicationConduct initial screenings and admission assessments using the American Society for Addiction Medicine (ASAM), and document according to Medi-Cal requirementsMeet weekly billable units of service (hourly) requirements for Medi-Cal billingEngage in team communication for primary counselor assignmentsCoordinate funding source authorizations and seek extensions when appropriateMaintain up to date chart documentationMinimum Qualifications: Registered or certified drug and alcohol counselor with one of the three state-approved accredited organizations (CADTP, CAADE, CCAPP) or active registration as an Associate with BBS.Applicant must have active driver's license and the ability to drive to and from the offices in Watsonville and Santa Cruz.Candidate must be able to work in a telehealth setting and in an office setting during COVID-191 year experience providing counseling treatment services - Masters level internship hours may count towards experience. Proof of COVID-19 vaccination and booster requiredPreferred Qualifications: Bilingual English and Spanish with ability to conduct clinical treatment in Spanish, including written treatment planning.Experience with evidenced based practice for Substance Use Disorder treatment services, such as Cognitive Behavioral Therapy and Motivational Interviewing.Experience with criminal justice population preferred.Experience with telehealth platforms and practices is preferred.Experience with AVATAR preferred and strong computer literacy utilizing Outlook and TeamsApplicant may submit appropriate background check clearance and be able to pass Santa Cruz County jail clearance to provide in-custody services.Strong writing skills.Wages & Benefits:Our total compensation package includes a comprehensive medical and dental insurance plan for full time employees, 403(b) retirement plan, paid holiday, sick time, and 17 days of paid vacation, pro-rated for positions less than 40 hours a week.About Us:At Encompass Community Services we provide our community with a wide range of services related to family & social well-being, early childhood education, behavioral health, housing and more. Every day through these services we work to make health, education and housing more equitable for all people in Santa Cruz County. For more than 40 years our work has touched generations by helping people have access to education, rebuild relationships, restore their health and regain dignity.Encompass Community Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. We are committed to excellence through diversity and strive to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all clients and employees.Our programs recognize the value of racial, ethnic, cultural and linguistic diversity and strive toward a culture of trauma-informed practice, with the overarching goal of ensuring that all services promote healing, and integrate the values and standards of providing culturally and linguistically appropriate services. If you require assistance applying on-line, we have computer terminals available at our 380 Encinal Street Suite 200 office in Santa Cruz, Tel: 831-469-1700, and at our 225 Westridge Drive location in Watsonville, Tel: 831-724-3885. Please call ahead to schedule an appointment.

Keywords: SANTA CRUZ COMMUNITY, Santa Cruz , Intake Coordinator/ Counselor, Other , Santa Cruz, California

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