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Boardwalk Bowl Food Service

Company: Santa Cruz Beach Boardwalk
Location: Santa Cruz
Posted on: June 6, 2021

Job Description:

Must be age 18 or older.

Job Summary

Under supervision, take food and bar drink orders, sell food, deliver food orders, run a cash register, cook food and clean and maintain equipment in the BB Eats Cafe restaurant. Answer requests and telephone inquiries. Provide consistent, friendly and helpful service to employees and guests.

Boardwalk Bowl Lead Food Service: Under general supervision, lead, motivate and train a small staff and may act as the Manager on Duty or back-up to Assistant Restaurant Manager as required.

Unique Job Requirements

Basic mathematical and clerical skills required, with the ability to handle multiple tasks simultaneously in a positive and friendly manner. Will be required to work nights, weekends, and holidays. Wear nonskid, leather type shoes. Must be at least 18 years of age to serve beer and wine. Must obtain a CA Food Handler card within 30 days of hire, or show proof of existing CA Food Handler card.

Job Tasks

  • Take food and bar drink orders and deliver food and bar drinks.
  • Operate cash register, collect money and determine correct change.
  • Follow cash handling policies as explained by supervisor.
  • Prepare and cook food including the daily special.
  • Follow food presentation procedures.
  • Receive customer orders from staff and prepare all menu items.
  • Prepare soups, sauces, vegetables and recipes and assigned.
  • Know standard portion control and monitor compliance.
  • Handle guest and employee complaints.
  • Understand and follow all food safety procedures.
  • Maintain safety and sanitation requirements.
  • Use safe food-handling techniques and properly store food.
  • Take orders from customers, relay order to cooks, receive payment and deliver orders.
  • When cooking, acknowledge order placed by cashier; prepare food, informing cashier when the order is ready.
  • Clean up dining room area, condiment area and work area during each shift.
  • Perform in-depth cleaning duties at beginning or end of each shift.
  • Encourage sales when appropriate by consistently doing suggestive selling with each transaction.
  • Sell alcohol in conformance with the state law and company policies.
  • Answer guests questions and provide consistent, friendly and helpful service to employees and guests.
  • Learn Boardwalk Bowl facts and answer guest's questions, or find the answers.
  • Inform supervisors of significant concerns and problems.
  • Perform other work as assigned.

Lead Food Service

  • Performs duties of Food Service as noted above.
  • Oversee Food Service staff.
  • Assist in training and motivating staff.
  • Assign breaks.
  • Ensure that employees conform to company and department policies.
  • Ensure that supplies are ordered and stocked.
  • Acts as MOD or back-up to Assistant Restaurant Manager when required.

Relationships (Internal)

Santa Cruz Seaside Company employees.

Relationships (External)

Extensive contact with guests.

Qualifications: Training and Experience

Food Service - Prior food service, cash handling, commercial cooking and / or service oriented business experience preferred.

Lead Food Server - Above requirements plus at least six months of experience as a Boardwalk Bowl Food Service staff person or comparable experience.

Knowledge, Skills and Abilities

  • Knowledge of standard portion control.
  • Knowledge of food presentation procedures.
  • Ability to provide consistent, friendly and helpful service to employees and guests.
  • Ability to serve food and drinks including alcohol drinks to guests.
  • Ability to perform all types of cooking, saut cooking, broiling and grilling and operate a deep fryer and steamer.
  • Ability to use a knife and be proficient in knife techniques.
  • Ability to use safe food-handling techniques and properly store food.
  • Ability to read and apply recipes.
  • Ability to train and motivate staff.
  • Ability to quickly perform cash and credit transactions, and make complete and accurate calculations.
  • Ability to respond appropriately to difficult customer service situations.
  • Ability to follow verbal and written directions.
  • Ability to sweep, mop, wash dishes and clean tables and prepare restaurant for guests.
  • Ability to handle high volume fast food production.
  • Ability to handle multiple tasks, with constant interruptions.
  • Ability to quickly learn and apply procedures, and operate a 10-key calculator.
  • Ability to communicate effectively with fellow employees and guests.
  • Ability to clean and maintain equipment.
  • Ability to work independently, and as part of a team.
  • Ability to obtain CA Food Handler card within 30 days of hire.

Lead Food Service:

  • Ability to lead a small group of staff by overseeing, motivating and training staff.

Physical Requirements

  • Able to stand for up to 7 and on-half hours, and work in a confined space with limited access.
  • Able to move at a fast pace.
  • Able to lift up to 25 lbs. from floor to waist unassisted.
  • Able to hear normal conversations on the phone and in person.
  • Able to see, read, and interpret documents and paperwork.
  • Able to carry food trays up and down a small set of stairs.
  • Bi-manual dexterity.

Licenses / Insurance

N/A

Testing Upon Offer or Hire

criminal background check

Keywords: Santa Cruz Beach Boardwalk, Santa Cruz , Boardwalk Bowl Food Service, Other , Santa Cruz, California

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