SantaCruzRecruiter Since 2001
the smart solution for Santa Cruz jobs

IT Network Systems Engineer

Company: Network Management Solutions
Location: Santa Cruz
Posted on: January 9, 2021

Job Description:

We are seeking an IT Network Systems Engineer to join our team to resolve computer-related issues for our clients. NMS offers IT support with both onsite and remote Help-Desk to multiple clients around SF Bay and Monterey Bay Areas.We're looking for bright and energetic people to complement our growing and dynamic team. Are you a punctual, self-motivated, IT Loving, and well-organized person who enjoys helping others get IT problems fixed both remotely and in person? This is a great opportunity to be exposed to the latest technologies and solutions from numerous enterprise perspectives, and not just be cubby-holed at a single employer.The ideal candidate must be comfortable with both writing and speaking in English (conversational Spanish is a plus) for communicating over the phone or on webcam with in person with clients, vendors and your coworkers.Excellent troubleshooting skills are required to evaluate problems quickly, yet being humble enough to ask for help when the problem is beyond your skill-set. We find we are at our best when we learn from each other every day!Responsibilities:

  • Provide technical assistance with computer hardware and software in both Windows and Apple environments.
  • Resolve issues for clients via phone, in person, or electronically/remotely.
  • Have a working knowledge of network infrastructure, firewalls, VoIP, VPN.
  • Track customer issues and resolutions within Kaseya Ticketing Software.
  • Strong troubleshooting ability. Proficient in network troubleshooting, diagnosing and resolving network problems.
  • Responsible for daily data backup of servers, workstations, laptops, iOS devices. Administer VoIP phones and Google business suite when assigned.Qualifications:
    • 3 years minimum previous experience in combined Network Engineering, IT Helpdesk, and most importantly - customer service.
    • Have strong written and oral communication skills in English (Spanish is a big plus) and lot's of patience helping those who are not as technology savvy.
    • Ability to communicate well with clients, and helping people who are frustrated with technical issues in a positive and professional demeanor.
    • Candidate must have a working knowledge of managing, configuring and troubleshooting Active Directory 2008 - 2016
    • Must know Exchange 2008-2016, Windows 7 - 10, VMWare
    • Hyper V, or Kaseya experience is a plus.
    • On-time reliability, ability to meet deadlines by managers or to meet client expectations.
    • Collaborating with the internal team to get the best outcome for our clients and taking pride in a job well done the first time
    • You enjoy working with other IT Pros, trading tips and are humble enough to learn from everyone on the team.
    • You have reliable transportation, up to date auto insurance and a valid California drivers license and you know how to keep a Mileage log when you are required to travel to clients offices for reimbursement.Job Type: Full-time employee with PTO, Medical, Dental & Vision benefits. 20-30% travel required for on-site client support.Experience: System Administration: 1-3 years min. (Preferred)Educational/Vocational/Previous Experience Recommendations:
      • Experience in computer network administration is required.
      • Microsoft Certified Professional (MCP) is preferred.
      • Technical Certifications through vocational training or Computer Science Degree preferred.

Keywords: Network Management Solutions, Santa Cruz , IT Network Systems Engineer, Other , Santa Cruz, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Other Jobs

Need a gig? Deliver with Uber Eats!
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Deliver with Uber Eats on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Extra (more...)
Company: Uber Eats
Location: Petaluma
Posted on: 01/20/2021

HIRING NOW!!! Entry Level Call Center Representative
Description: NOW HIRING CALL CENTER REPS in San RamonDo you have retail, food service, or customer service experience Are you looking to join a family-oriented company where you are recognized for your hard work (more...)
Company: Aerotek
Location: San Ramon
Posted on: 01/20/2021

Make up to $21/hour - Deliver with DoorDash
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: San Ramon
Posted on: 01/20/2021

High Demand For Quality Handymen - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Santa Cruz
Posted on: 01/20/2021

Security Officer- Santa Cruz/Scott's Valley
Description: Job Description: Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities (more...)
Company: Securitas USA
Location: Santa Cruz
Posted on: 01/20/2021

Loan Underwriter
Description: Join a reputable mortgage company that offers a direct hire, six-figure income opportunity with
Company: Caliber Home Loans
Location: Petaluma
Posted on: 01/20/2021

Remote Sr. Loan Officer - NMLS Licensed
Description: Job DescriptionMinimum Qualifications Must have passed SAFE/UST Licensing Exam Minimum of 1 year of recent, proven success as a Loan Officer in a high-volume setting Minimum of 2 active individual (more...)
Company: Quicken Loans
Location: San Ramon
Posted on: 01/20/2021

Assistant Colorist, Licensed Cosmetologist
Description: Assistant Colorist, Hair Color BarAs the Madison Reed Hair Color Bar Assistant Colorist, you will be responsible for ensuring the client experience is seamless from arrival to departure. This role is (more...)
Company: Madison Reed
Location: San Ramon
Posted on: 01/20/2021

High Demand For Quality Siding Pros - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Santa Cruz
Posted on: 01/20/2021

Medication Assistant / Med Tech - San Rafael
Description: Req ID 2020-1788Job Category Clinical ServicesShift NOC, On-CallWho We AreAn Elder Care Alliance CommunityAlmaVia of San RafaelDo you enjoy working with seniors Do you want to work in a setting where
Company: Elder Care Alliance
Location: San Rafael
Posted on: 01/20/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Santa Cruz RSS job feeds