Software Development Engineer, BigMac Hyperplane

Company: Amazon
Location: Santa Clara
Posted on: April 1, 2026

Job Description:

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Are you passionate about technology and solving hard problems? Do you want to grow your skills as you help us grow and scale the world's largest cloud computing service? Do you want to make history and have fun doing it? AWS Elastic Load Balancing/EC2 Networking is looking for a Software Development Engineer for a critical part of its service that delivers a distributed Network Function Virtualization (NFV) platform. This team owns the data plane systems used for both customer-facing services such as NAT Gateway, Elastic File System, Load Balancers, AWS service endpoints as well as many internal AWS services. This is a balanced team of senior and junior engineers that has proven it can deliver very important features for our customers. This engineer will work on a key part of the service, setting the team culture, best practices, mentoring, and delivering on the product roadmap. The successful candidate will be comfortable dealing with ambiguity, be very customer-centric and able to think big! The ideal candidate will be passionate about the potential of cloud computing as well as about building great resilient, scalable and high-performance distributed services. This candidate has thrived and succeeded in delivering high quality technology products/services in a rapid growth environment exhibiting abilities to prioritize well, communicate clearly and understand how to drive a high level of focus and excellence with a strong team. This person has a proven track record of building a culture centered on customer focus, efficient execution, high quality, rigorous testing, deep monitoring, and solid deployment practices. AWS in general, and this business in particular, operates at very large scale and on critical workloads, so a passion and discipline around operational excellence is key. A high level of ownership and accountability is a must. Key job responsibilities Technical Delivery • Design, develop, and deploy scalable networking solutions for AWS services including VPC, EFS, ELB, and EC2 • Build next-generation networking infrastructure that operates at massive scale with high reliability • Write clean, maintainable code that meets Amazon's quality standards and passes rigorous testing Operational Excellence • Own operational health of services, including monitoring, alarming, and incident response • Participate in on-call rotation and drive root cause analysis for operational issues • Implement automated testing, deployment pipelines, and isolation mechanisms to improve system reliability Collaboration & Innovation • Work closely with AWS service teams to understand requirements and deliver networking solutions that eliminate customer pain points • Contribute to architectural decisions and technical designs for new features • Participate in code reviews and provide constructive feedback to team members Growth & Mentorship • Mentor junior engineers on technical best practices, coding standards, and operational excellence • Stay current with networking technologies and AWS services • Contribute to team processes and help raise the bar on engineering practices About the team Join Big Mac's Hyperplane team—a critical, high-visibility group revolutionizing AWS networking infrastructure. Building on our success with Elastic File System and NAT Gateway, we're architecting next-generation networking solutions that power VPC, EFS, ELB, EC2, and beyond. We're tackling complex networking challenges at massive scale, eliminating customer pain points, and enabling breakthrough inter-VPC capabilities. Our work sets new standards for quality, testing, and deployment practices across AWS. With a balanced team of engineers and healthy operational practices, we need your technical leadership to mentor, drive innovation, and deliver transformative features. Collaborate with top AWS teams and make lasting impact. Exciting challenges, strong culture—come build the future of cloud networking! - 3 years of non-internship professional software development experience - 2 years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1 years of software development engineer or related occupational experience - 1 years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience - 1 years of Object Oriented Design experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Experience programming with at least one software programming language - 3 years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, Santa Clara - 165,200.00 - 223,600.00 USD annually

Keywords: Amazon, Santa Cruz , Software Development Engineer, BigMac Hyperplane, IT / Software / Systems , Santa Clara, California