Software Engineer, Infrastructure

Company: Twelve Labs Inc.
Location: San Francisco
Posted on: June 2, 2025

Job Description:

Who We Are:At Twelve Labs, we are pioneering the development of cutting-edge multimodal foundation models that have the ability to comprehend videos just like humans do. Our models have redefined the standards in video-language modeling, empowering us with more intuitive and far-reaching capabilities, and fundamentally transforming the way we interact with and analyze various forms of media.With a remarkable $107 million in Seed and Series A funding, our company is backed by top-tier venture capital firms such as NVIDIA's NVentures, NEA, Radical Ventures, and Index Ventures, and prominent AI visionaries and founders such as Fei-Fei Li, Silvio Savarese, Alexandr Wang, and more. Headquartered in San Francisco, with an influential APAC presence in Seoul, our global footprint underscores our commitment to driving worldwide innovation.We are a global company that values the uniqueness of each person's journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI.About the RoleAs a Senior Cloud Infrastructure Engineer at Twelve Labs, you'll build a scalable and reliable infrastructure to power our AI video platform. You'll collaborate with cross-functional teams to integrate video foundation models, optimizing for performance and adaptability in a dynamic startup environment.In this role, you will

• Engage in the system design, implementation, and management of Twelve Labs' cloud infrastructure, as well as its on-premise infrastructure.
• Build single tenant architecture to accommodate enterprise customers on different cloud vendors.
• Architect Infrastructure as Code (IaC) using technologies such as Terraform, Ansible with mature CI/CD pipelines.
• Contribute to existing architecture and optimization of a highly utilized cloud infrastructure, ensuring scalability, security, and efficiency.
• Champion best practices in security and compliance, ensuring our infrastructure is resilient against threats and aligned with industry standards, safeguarding customer data and trust in our platform.
• Ensure documentation for installation and troubleshooting.
• Collaborate with cloud service providers to ensure the infrastructure is designed for optimal performance.You may be a good fit if you have:
  • Experience: 5+ years of hands-on infrastructure deployment experience on AWS, Azure, GCP, or other cloud platforms.
  • Infrastructure Expertise: Deep knowledge of cloud infrastructure, including compute resources, networking, storage, operating systems, Kubernetes, AWS services, and Infrastructure as Code (IaC).
  • Proficient Technical Skills: Scripting expertise using Python, Go, or TypeScript. Ability to effectively troubleshoot issues through a solid understanding of full-stack code (REST APIs, Authentication, Security, and React).
  • Collaboration Skills: Exceptional communication and interpersonal skills, with a focus on fostering a strong team culture built on best practices.Preferred Qualifications:
    • Experience building or utilizing AI/ML solutions in the cloud.
    • Prior exposure building and operating a large-scale cloud-based infrastructure.
    • Experience developing infrastructure or applications with Go.
    • Experience in building and maintaining services on air-gapped environments.
    • Exposure to monitoring tools such as Prometheus, Grafana, EFK stack, etc.Even if there are a few checkboxes that aren't ticked through your prior experience, we still encourage you to apply! If you are a 0-1 achiever, a ferocious learner, and a kind and fun team player who motivates others, you will find a home at Twelve Labs.Benefits and Perks
      • An open and inclusive culture and work environment.
      • Work closely with a collaborative, mission-driven team on cutting-edge AI technology.
      • Full health, dental, and vision benefits.
      • Flexible PTO and parental leave policy. Office closed the week of Christmas and New Years.
      • VISA support (such as H1B and OPT transfer for US employees).
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Keywords: Twelve Labs Inc., Santa Cruz , Software Engineer, Infrastructure, IT / Software / Systems , San Francisco, California