Appeals Specialist

Company: Regional Center of the East Bay
Location: Concord
Posted on: April 3, 2026

Job Description:

SALARY RANGE: $3,380.16– $4,994.04 Bi-weekly; $87,884.16- $129,845.04 Annual REPORTS TO: Compliance Manager The Regional Center of the East Bay (RCEB) is one of 21 Regional Centers that are community-based, private non-profit corporations under contract with the California Department of Developmental Services. RCEB provides intake, assessment, diagnosis, and coordinates community-based services for over 25,000 children and adults with developmental disabilities in Alameda and Contra Costa counties. RCEB envisions a future where persons with developmental disabilities are truly a part of the community. Persons with developmental disabilities receive supports and services they need to succeed. The supports and services change as the need changes. In our dream, children with developmental disabilities live with families in typical communities. Many choose to attend their neighborhood schools and play with neighborhood friends. Adults with developmental disabilities live in the residence of their choice – with family members, with friends, or with their spouse / significant other. They engage in activities of their choice – work, volunteering, education, training, or leisure. They have meaningful relationships with friends and coworkers and are seen as valuable, contributing members of their communities. Overview: The Appeals Specialist is responsible for representing the Regional Center of the East Bay at all mediations and formal fair hearings as outlined in the Lanterman Developmental Disabilities Act and Early Intervention services Act. Specific Duties : Consultation with Case Management supervisors regarding potential consumer requests for fair hearing. Coordination with assigned support staff in scheduling various meetings and hearings. Interaction, as appropriate, with the Office of Administrative Hearings Review and consultation with Case Management supervisors on consumer requests for an informal meeting. Consultation with Director of Consumer Services regarding requests/response for mediation. Consumer record review and preparation of documents, witnesses and presentation from mediation. Consumer record review and preparation of documents, witnesses and presentation for formal fair hearing Semi-annual reporting to the Director of Consumer Services regarding nature and outcome of due process activities. Case management staff training on Fair Hearing process Other activities as assigned. Minimum Qualifications: Bachelors of Arts or Science degree in Political Science or Sociology or Criminology. Demonstrated experience in a legal environment. Experience in the developmental disabilities system, preferably regional center, preferred. Excellent written and verbal communication skills required. Basic computer skills required. Excellent organizational skills required, including ability to plan a course of action and follow through in a timely manner. Automobile, valid CDL, and insurance. Demonstrate cultural awareness and sensitivity and an ability to work effectively with culturally diverse populations. Benefits: At the Regional Center of the Easy Bay, we offer a full spectrum of competitive benefits including: 3 weeks paid vacation 12 sick days 14 paid holidays 3 floating holidays Multiple options for medical care (including Kaiser at 100% employer paid for employee) Dental and vision plans CalPERs Retirement (pension), Student Loan Forgiveness* Flex schedule, if applicable Work at Home schedules, if applicable Employee Assistance Program, including mental health care * The Public Service Loan Forgiveness program is a federal program that forgives student loan debt for nonprofit employees after 120 qualifying payments. Employees who work at least 30 hours per week for a governmental, 501(c)(3) nonprofit, or other qualifying nonprofit organization may apply to have the balance of their student loans forgiven (tax free) after making 120 monthly payments. Regional Center of the East Bay (RCEB) does not discriminate against job applicants on account of race, color, creed or religion, national origin including language use restrictions, sex, gender, gender identity or expression, age, sexual orientation, marital status, physical or mental disability, medical condition or HIV/AIDS status, political affiliation, military or veteran status, genetic characteristics, or ancestry.

Keywords: Regional Center of the East Bay, Santa Cruz , Appeals Specialist, Healthcare , Concord, California