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Medical Records Tech/Data Analysis Specialist - Behavioral Health 194

Company: Telecare Corporation
Location: Santa Cruz
Posted on: January 11, 2022

Job Description:

Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.
As part of the Telecare Family, the Santa Cruz County Psychiatric Health Facility (PHF) is a 16-bed locked acute psychiatric inpatient program for adults aged 18+, diagnosed with serious mental illness (SMI), experiencing a mental health emergency and require intensive treatment and support.
Employment Status: Full-Time
Shift: AM
Days: Monday - Friday
POSITION SUMMARY
The Data Analyst/MRT is responsible for coordinating all Caminar, Avatar and EHR related tasks including collection and entry of consumer data (demographics, diagnosis, service codes, billing codes), running reports, ensuring accuracy of data, and reporting back to the program and the payer. The position requires using outcomes data to promote program improvement with a focus on positive outcomes for the members served. The Data Analyst/MRT is responsible for the maintenance, storage and processing of all medical records and Electronic Health Record (EHR) data. This involves performing a variety of clerical and technical duties associated with the management and oversight of a program's medical records including, but not limited to: assembling, analysis, release of information, data processing, collection, reconciliation, and preparation of reports in a manner consistent with the medical, administrative, ethical, legal and regulatory requirements of a mental health care system.
ESSENTIAL FUNCTIONS
Demonstrates the Telecare mission, purpose, values and beliefs in everyday language
Performs tasks correctly and according to policies and procedures
Oversees accurate and timely collection of data
Ensures that members served information, enrollment, disenrollment, eligibility information, outcome data, billing and diagnosis reconciliation and other pertinent information is input within specified time limits
Interfaces with payer staff and confirms that all data procedures are completed according to payer specifications and directions
Monitors and assures compliance with the payer's deliverable requirements
Creates and runs reports to confirm accuracy of data and makes corrections in a timely manner, according to payer instructions
Participates in all payer trainings and meetings to stay up-to-date on all changes and revisions to system
Uses the outcomes data to promote program improvement and focus on positive outcomes for the members served
Performs computer interface (uploads) of data to Corporate office
Oversees the Relias system by entering, tracking and reporting employee compliance to Administrator
Attends payer training meetings
Completes quarterly and annual training audits and submits annual training plan to the payer and Administrator to assure at least 95% compliance to avoid sanctions
Performs administrative duties including but not limited to: taking of meeting minutes, timely filing of licensing applications and updates
Assists in the development of and compliance with the policies and procedures that ensure that medical records are complete and processed according to governmental regulations and standard professional and medical record keeping practices
Monitors and tracks compliance with legal documents and correspondence with conservators/guardians
Prepares and processes the clinical records of members served who are admitted/discharged to the program
Audits clinical records for completeness and adherence to standards
Duties and responsibilities may be added, deleted and/or changed at the discretion of management. QUALIFICATIONS
Required:
High school diploma or a G.E.D.
One (1) year of database experience
Must be able to communicate effectively with staff and payer representatives
Ability to work with minimum supervision, set work priorities and function as a self-starter
One (1) year of EHR or healthcare information system experience in a psychiatric inpatient program, mental health outpatient program or acute hospital setting
Knowledge of local, state and federal regulations, survey processes, accreditation standards, and psychiatric requirements
Knowledge and application of appropriate coding systems; ICD-10 CM, DSM IV
Knowledge of documentation and legal issues pertaining to HIPAA, PHI and other health information
Proficiency in Microsoft Office 365
Sensitivity to multi-cultural populations and issues
Ability to communicate effectively with staff and County representatives
Ability to read, write and speak English and willingness to work with adults with mental illness
The ability to work with minimum of supervision, set work priorities and function as a self-starter
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.

Preferred:
Credentialed as a Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA), through the American Health Information Management Association (AHIMA)
Bachelor's degree; education may be substituted with relevant work experience if the candidate has an A.A. degree
Experience in the management of behavioral health clinical records , preferably Avatar and/or Caminar
Courses in typing, word processing and general office procedures
Bilingual

SKILLS
Ability to type and make forms
Knowledge of computers, Word, Excel, Outlook, data reports, spreadsheets, word processing and database software
Ability to type 50 WPM,
Knowledge of general office duties
Must be able to work independently and have the ability to interact and communicate both verbally and in writing with members served, family members, the public, physicians and staff.

PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, reach, walk, twist, bend, squat and lift and carry items weighing 25 pounds or less as well as to frequently sit, pull and do simple grasping occasionally. The position requires manual deviation, repetition and dexterity and to occasionally drive. Visual requirements include working with small figures and computers and books exposure.

EOE AA M/F/V/Disability
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Telecare Corporation, Santa Cruz , Medical Records Tech/Data Analysis Specialist - Behavioral Health 194, Healthcare , Santa Cruz, California

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