Senior Director, UX Research
Company: Socotra, Inc.
Location: San Francisco
Posted on: May 4, 2024
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Job Description:
About us
At Udemy, we're on a mission to transform lives through learning.
We're a leading online skills marketplace and learning platform,
serving more than 69 million learners and 15,700 organizations
globally. Our goal is to provide flexible and effective skill
development, empowering individuals and organizations to keep pace
with innovation and prepare for the future of work.
We believe that talented people are everywhere, but oftentimes,
those dream opportunities are hard to come by. That's why we're
focused on revolutionizing learning, leveraging the deep expertise
of Udemy's 75,000 instructors and the power of our platform, to
help individuals sharpen their skills and harness their full
potential.This hybrid position requires two days per week in our SF
office.
About you -
The User Experience and Market Research team at Udemy collaborates
with stakeholders and leadership throughout the entire company.
Researchers play a key role in leading and inspiring teams to
create the next generation of online learning products. Our UX
researchers bring deep empathy and advocacy for our global
customers to every business group in the company - from product and
design to brand strategy and content. Our market researchers
influence our brand, product marketing, and acquisition strategies
with partners throughout our global marketing team. Together, our
goal is to ensure each team has the right insights to develop
innovative products and campaigns that resonate with our
customers.
About this role -
Reporting directly to the VP of Product Design & Research, you will
lead, grow and mentor a team of highly skilled mixed-methods
researchers who work with product, design, engineering, marketing,
and content teams to create intentional and thoughtful user
experiences. For this role, we're seeking an empathetic,
solutions-oriented leader who is highly adept at communicating and
prioritizes building relationships. -
Success in this role will require the ability to navigate,
motivate, and collaborate successfully with cross-functional teams.
The ability to communicate effectively with the executive team and
individual project teams is absolutely essential.
What you'll be doing
What you'll have
We understand that not everyone will match each of the above
qualifications. However, we also realize that everyone has unique
experiences that can add value to our company. Even if you think
your background might not perfectly align, we'd love to hear from
you!
Life at Udemy
We aspire to be as vibrant and dynamic as the communities we serve,
as inquisitive as those who use our platform, and as revolutionary
as the future we strive to open for everyone. Here are some of the
things we love about life at Udemy:
We're invested in creating an inclusive environment that welcomes a
diverse range of backgrounds and experiences. From creating
employee resource groups, ensuring we're a Fair Pay Workplace, and
building a flexible work culture, our belonging, equity, diversity,
and inclusion (BEDI) initiatives always put our people first. We
want you to be able to bring your authentic self to work because
when we all do, we're better for it.
Learning is what we do - inside and out. Our Learning & Development
team is second to none, helping ensure your journey is one of
continuous progression. You'll also have unlimited access to Udemy
courses, monthly UDays (meeting-free professional development
days), and a generous annual professional development stipend.
Our reason to exist is to revolutionize learning - that calls for
taking risks and learning from failures. Whether it's our
hackathons (a company-wide effort to envision new possibilities for
our product) or sharing our prototypes, we see experimentation as a
crucial step on the path to success.
We're committed to creating world-class employee experiences and
are proud of the recognition of this by Great Place to Work. -
Of course, the best thing about being part of Udemy is knowing your
work makes a difference for people and organizations around the
world. You've got the skills; why not use them to help others
develop theirs?
At Udemy, we value diversity and inclusion and consider qualified
applicants without regard to race, color, religion, sex, national
origin, ancestry, age, genetic information, sexual orientation,
gender identity, marital or family status, veteran status, medical
condition, or disability. We will consider for employment qualified
applicants with arrest and conviction records.
Our Benefits Start With U
Our benefits package at Udemy "starts with U" and is grounded in
mission-driven benefits that intentionally align with our core
values. Here's a sneak peek at just a few highlighted benefits if
you're a full-time Udemate based in the United States:
Core Benefits: Comprehensive medical, dental, vision,
life/AD&D, and disability coverage
HSA/FSA/Commuter: Pre-tax savings/spending plans, including HSA
employer contributions
Transgender Benefits: Expanded medical coverage for
gender-affirming care
Parental Benefits: Financial assistance for fertility (including
egg-freezing), adoption, and surrogacy expenses; twelve weeks of
paid family bonding for birth, surrogacy, adoption, and foster
placement (plus up to six to ten weeks of paid disability leave for
birthing parents) as well as a two-week "ease-back" program that
enables parents to return part-time at full pay
Whole U: Fully paid memberships for meditation/mindfulness,
therapy/coaching visits, financial planning, fertility and family
building, maternity and newborn care, parenting and pediatrics,
menopause care, breastmilk shipping, and caregiving support
Learning: Free access to Udemy and Udemy Business plus a yearly
stipend to spend on professional development
Retirement: Pre-tax and Roth 401(k) plan with an employer
contribution
Charitable Giving: Corporate charitable match for eligible
nonprofits and charities
Vacation: Flexible vacation for salaried Udemates and fifteen days
per year for hourly
Holidays: Twelve paid holidays throughout the year
Information regarding data privacy is available within the.
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Keywords: Socotra, Inc., Santa Cruz , Senior Director, UX Research, Executive , San Francisco, California
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