Clinic Health Services Administrator / Manager RN Preferred

Company: Wellpath
Location: Santa Cruz
Posted on: May 27, 2023

Job Description:

Compensation Range
$122,900 - $150,400 / year
You Matter
--- Make a difference every day in the lives of the underserved
--- Join a mission driven organization with a people first culture
--- Excellent career growth opportunities
Join us and find a career that supports:
--- Caring for overlooked, underserved, and vulnerable patients
--- Diversity, equity, inclusion, and belonging
--- Autonomy in a warm team environment
--- Growth and training
Perks and Benefits
In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:
--- DailyPay, receive your money as you earn it!
--- Tuition Assistance and dependent Scholarships
--- Employee Assistance Program (EAP) including free counseling and health coaching
--- Company paid life insurance
--- Tax free Health Spending Accounts (HSA)
--- Wellness program featuring fitness memberships and product discounts
--- Preferred banking partnership and discounted rates for home and auto loans
Why Us
Now is your moment to make a difference in the lives of the underserved.
If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to "Always Do The Right Thing!", and to collectively do our part to heal the world, one patient at a time.
How you make a difference
The Program Manager (PM)/Health Services Administrator (HSA) is the key operating position in the Company organization. The PM/HSA has overall administrative responsibility for all on-site and off-site health care services for their correctional facilities. This includes complying with applicable state and local health services regulations and statutes and maintaining all required accreditations. The PM/HSA has four main areas of responsibility: personnel management, client management, clinical quality management, and operations management for the detention facilities in their county. The PM/HSA ensures the highest quality clinical care is delivered to the persons served entrusted to our care by allocating our healthcare funds to deliver the most appropriate care to the greatest number of persons served. The PM/HSA ensures we meet or exceed our commitments to all employees, clients, and Company. This is accomplished by providing guidance, direction, and support to their staff, ensuring their staff are trained and supported in the delivery of care. The PM/HSA ensures key performance information is provided to your sheriff's department clients, acting as the conduit for the sharing of information between your county and the home office, and collaborating with all functions in the home office as needed.
Key Responsibilities

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  Mentor, coach and support all direct reports
  
  
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  Oversee the scheduling of all personnel
  
  
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  Ensure all performance management activities are completed including, but not limited to performance evaluations, promotions, and disciplinary actions
  
  
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  Identify professional development opportunities for direct reports and other Company employees on their team
  
  
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  Review and approve, with the Director of Operations, his or her team member performance evaluations and completed professional development plans
  
  
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  Verify and approve all charges from off-site medical providers and vendors
  
  
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  Collaborate with all home office functions to ensure program success (HR, IT, Payroll, Finance, etc.)
  
  
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  Liaison with sheriff's and probation department staff regarding operation of the medical unit, delivery of on-site and off-site persons served health services; development, implementation, and revision of policies and procedures; and provision of health services related training for officer staff.
  
  
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  Ensure facilities under management achieve clinical, service, and operating objectives
  
  
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  Provide regular written communications on key performance indicators, statistics, facility developments, and important Company developments
  
  
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  Monitor adherence to contract, P&Ps, rules and regulations for assigned counties
  
  
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  Liaison with outside community medical and behavioral health partners to ensure program success
  
  
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  Establish and maintain excellent working relationships with sheriff's staff, custody staff, probation staff, and medical staff
  
  
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  Identify and share best practices with correctional facility staff
  
  
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  Comply with contract reporting requirements
  
  
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  Take an active role, with the Director of Operations on county contract renewals
  
  
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  Coordinate, schedule, and attend quarterly Quality Assurance meetings
  
  
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  Liaison with off-site service providers and suppliers
  
  
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  Perform Quality Improvement audits as outlined in Company's Continuing Quality Improvement Plan
  
  
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  Maintain statistical reports as required
  
  
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  Ensure accreditation/compliance processes are completed
  
  
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  Provide training and standardize in-services and on-boarding for staff as needed
  
  
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  Communicate to physician any potentially significant medical complaint or observation discovered during routine duties
  
  
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  Monitor off-site referral process by collaborating with CMO and UM/RN in addition to using tools like AristaMD
  
  
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  Monitor all on-site and off-site services to insure quality, appropriateness, and timeliness of services
  
  
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  Insure confidentiality of persons served health issues by limiting access to medical records to MD and other licensed medical personnel
  
  
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  Ensure health services program documentation is complete, current, accurate, and includes: policies and procedures; memoranda of understanding/contracts; monthly, quarterly, and annual narrative and statistical reporting; medical records; job and shift descriptions; credentials of clinical staff.
  
  
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  Regularly communicate with mid-level provider(s) and physician(s) to assure proper treatments and medications are administered
  
  
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  Maintain current Policies and Procedures
  
  
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  Monitor compliance to staffing plans, manage changes to staffing plans with input from Director of Operations, Finance, RVP and COO
  
  
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  Document approved changes to staffing plans and ensure all approvals are received
  
  
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  Authorize equipment purchases and communicate needs to home office
  
  
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  Manage key operating metrics:o Staffing/schedules/payrollo Labor hourso Supply costso Staff retentiono Employee engagement
  
  
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  Participate in development of annual operating plan
  
  
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  Be responsible for procurement, control, and maintenance of all pharmaceutical, medical, and administrative supplies and equipment
  
  
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  Perform other duties as assigned.
  
  
  Wellpath is an EOE/Minorities/Females/Vet/Disability Employer
  Qualifications & Requirements
  Education:
  

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• Bachelor's or Master's in Business, Health, or related field strongly preferred; healthcare experience (nursing or other clinical role) can be a substitute for academic preparation
  
  Experience:
  
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    One (1) to three (3) years of experience in healthcare corrections or operations management
    
    
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    Three (3) to five (5) years of experience in healthcare corrections or operations management preferred
    
    
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    Previous correctional/detention facility experience
    
    
    Licenses/Certifications:
    
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      Current (and must maintain) lifesaving BLS certification through AHA
      
      
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      Unrestricted and current license in state of practice
      
      
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      Current (and must maintain) security clearance
      
      
      Additional Details - Candidate Facing
      RN Preferred
      $122,928 - $150,384 P/Y Based on Years of Experience and Licensure
      We are an Equal Employment Opportunity / Affirmative Action Employer
      We celebrate diversity and are committed to creating an inclusive environment for all employees.
      We encourage you to apply! If you are excited about a role but your experience doesn't seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.
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Keywords: Wellpath, Santa Cruz , Clinic Health Services Administrator / Manager RN Preferred, Executive , Santa Cruz, California