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Medical Director - DVM

Company: Ocean Animal Cat Clinic of Santa Cruz
Location: Santa Cruz
Posted on: January 23, 2023

Job Description:

Job Title:Medical Director - DVMReports To:Regional Operations DirectorFLSA Status:ExemptCompany Overview: -Companion Pet Partners Empower and support our veterinary teams to deliver unparalleled service and clinical quality in caring for pets and their families. -Companion was formed in January of 2020 with a commitment to providing unmatched care to pets and unsurpassed support to veterinary teams through the management and operation of our acquired veterinary hospitals. We are based in Los Angeles, with a focus on expansion throughout the Western United States. - -The Companion team is passionate about the animal health industry and deeply committed to building a network of best-in-class veterinary practices with talented people collaborating to solve industry-wide problems and deliver exceptional medical care. We are seeking individuals who share our energy, drive and ambition and who will meaningfully contribute to our growth and success.CORE RESPONSIBILITIES:Strategic Focus:

  • Works with DVMs to build an understanding and an appreciation of how behaviors impact revenue
  • Provides feedback to DVMs on weekly/monthly production performance and coach for improvement
  • Ensures that DVM schedules reflect the needs of the Hospital
  • Provides stability and leadership within the Hospital.
  • Works with the Hospital Manager on weekly priorities and expectations
  • Participates in weekly operational conference callsTactical Focus:
    • Resolves client issues where appropriate (when attending DVM or Hospital Manager have not been effective)
    • Receives and evaluates new product info
    • Evaluates and monitors protocols for daily running/flow of hospital from intake to discharge
    • Monitors cases in hospital and attends daily rounds when possible to be sure highest standards are being upheld
    • Participates in assistant/technician reviews.
    • Maintains availability to answer questions with regards to all aspects of hospital
    • Participates in practice management updates and training at all levelsCOMPETENCIES AND EXPERIENCE
      • Doctor in Veterinary Medicine
      • 3-5 years of clinical experience, preferred
      • Exceptional communication skills, both written and verbal
      • Excellent time-management and delegation abilities
      • Exercises sound judgement and demonstrate exemplary decision-making skills
      • Professionalism & courtesy in all interactions with others
      • Well-developed interpersonal skillsSKILL AND KNOWLEDGE
        • Valid and in good standing licensed veterinarian within the state of the clinic/ hospital you are applying for
        • Privilege and DEA licenses
        • Knowledge of principles, theories and practices of veterinary medicine and science. Knowledge of the procedures used for receiving, treating, and scheduling patients, for ordering medical supplies, and requesting laboratory tests
        • The Medical Director must possess the mental and emotional health required for full utilization of his or her intellectual abilities, the exercise of good judgment, the prompt completion of all responsibilities and responsibilities attendant to the diagnosis and care of patients, and the development of mature, sensitive and effective relationships with clients and the health care team
        • Ability to read and interpret documents, including federal and state regulations, operating and maintenance instructions, and procedure manuals, medical texts
        • Ability to write reports and correspondences
        • Knowledge of the use, care, and storage of veterinary instruments, materials, and equipment including sterilization techniques for various instruments and materials
        • Medicine and Dentistry Knowledge of the information and techniques needed to diagnose and treat injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures
        • Ability to function in a variety of clinical situations and to render a wide spectrum of patient care
        • Ability to speak with clients and to hear and observe patients in order to elicit information, describe changes in mood, activity and posture, and perceive nonverbal communications
        • Ability to communicate effectively, efficiently and sensitively with patients, owners, peers and team members showing compassion, integrity and concern for others. Communication includes speech, reading and writing
        • Good judgment in patient assessment, diagnostic and therapeutic planning; the Medical Director must be able to identify and communicate this knowledge to others when appropriate
        • Regular attendance and timeliness are an essential function in order to fulfill the requirements of this position
        • Ability to multitask
        • Strong computer skills in order to obtain and enter client information, order laboratory and diagnostic tests, and receive and send messages
        • Commitment to practicing the highest standard of medicine, upholding the veterinary code of ethics
        • Commitment to the mission of Companion Pet Partners.PERSONAL REQUIREMENTS
          • Feel and express a genuine compassion for animals and for working in an animal care environment
          • May be required to work uncommon hours, overtime, and be subject to recall in emergency situations and effectively multi-task in a fast-paced, complex clinical environment
          • Deal respectfully and efficiently with clients on the telephone and in person
          • Display tact and diplomacy with staff members and clients
          • Work in close quarters with teammates in a high-pressure environment
          • Display flexibility and adaptability in attitude and work habitsWORK ENVIRONMENT:While performing the duties of this job the employee is exposed to hazards associated with aggressive patients, hazards associated with infected animals and controlled substances; exposure to unpleasant odors and noises; exposure to bites, scratches and animal wastes; possible exposure to contagious diseases -Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. - Duties, responsibilities, and activities may change at any time with or without notice.

Keywords: Ocean Animal Cat Clinic of Santa Cruz, Santa Cruz , Medical Director - DVM, Executive , Santa Cruz, California

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