Program Manager IV
Company: Genesis10
Location: Santa Cruz
Posted on: January 11, 2021
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Job Description:
Genesis10 is seeking a Program Manager for a 12 month contract
position with our client in the SEO industry located in Santa Cruz,
CA.Summary:Manage the end-to-end operations and lifecycle of
Professional Services partner co-delivery and subcontracting
program. Professional Services Partner Ops Program Manager is
responsible for working cross-functionally with Professional
Services and Alliances to align on partner delivery global and
regional strategies and support teams in operationalizing these
strategies.In this role you will manage partner contract generation
and maintenance and have a solid understanding of how to structure
efficient, effective, and comprehensive contracts. You will develop
an understanding of partner capacity through analysis and will
triage partner projects as they come through the project pipeline.
You will own the vendor purchasing process end to end and will
create and submit POs on behalf of partners and approve partner
invoices. You will also be responsible for ensuring that partners
have access to the resources they need to effectively co-deliver
Professional Services with the teamAn ideal candidate will have
excellent problem solving and demonstrated structured thinking
skills, best-in-class communication skills, strong analytical
skills, and an eye for detail. You must have an ability to
multitask effectively and work with a variety of internal and
external stakeholders to create order from chaos and drive the
success of the partner co-delivery and subcontracting
program.Responsibilities: * Partner operations contract management:
* Create and review partner contracts for single-customer,
multi-customer and flex contracts for partner delivery in close
partnership with Professional Services, Alliances and Legal team
representatives* Understand end-to-end contracting process
including risk mitigation requirements and clearly communicate
expectations and responsibilities of all stakeholders in the
contracting process* Coach professional services to ensure project
scope is well defined in partner contracts* Continuously look for
opportunities to improve and scale partner contracting process and
further integrate other existing processes* Partner operations
financial management: * Work in partnership with Professional
Services and Finance to determine partner annual budget amount and
manage all aspects of PO generation and management and invoice
management* Ensure partners receive best in class and timely
service as they work closely with the Professional Services team. *
Use reporting to determine expected partner accounts payable and
partner invoice amounts and troubleshoot any discrepancies between
expected costs and invoices. Excellent analytical skills are
required for effective reporting* Partner operations resource
management * Work with partner firms to source data about their
regional monthly capacity and share that data with Professional
Services and Finance* Ensure partners have all access to the
resources, enablement, tools and systems they need to effectively
co-deliver services * Develop and manage collateral and
communications to ensure the partner delivery program is
effectively resources. Examples of collateral include: partner
profiles, partner ramping resources, partner capacity data, partner
"how to guides" for both internal and external audience, FAQ docs
for Engagement Managers on writing effective partner contracts,
internal resources on the scope of the partner program and more as
additional needs arise.Requirements:* Business contract writing and
review experience* Detail-oriented, extremely organized, and
accountable* Ability to create and manage efficient, scalable
processes* Excellent independent problem-solving capabilities and
superior analytical skills* Quantitative skills and an ability to
quickly create reports and analysis in Excel, Salesforce* Excellent
communication skills* Proven ability to multi-task and manage
multiple projects* Ability to learn new systems and technology
quickly* Understands both detailed and executive views; works
towards delivering for both* Experience with Salesforce required,
experience with Financialforce preferred* Able to work as a W2
employee of Genesis10 (no corp to corp) If you have the described
qualifications and are interested in this exciting opportunity,
apply today!About Genesis10:Genesis10 is a leading U.S. business
and technology consulting firm with hundreds of clients needing
proven talent and solutions to power their strategic initiatives.
If you are a high performing business or IT professional with
solid, referenced experience, we want to meet you. Genesis10
recruiters and delivery professionals are highly accomplished
career advocates, who get to know you beyond your resume to
position you with the opportunities that fit your skills,
experience and aspirations. We have benefit options to fit your
needs and a support staff that works with you from placement
throughout your engagement - project after project. To learn more
about Genesis10 and to view all our available career opportunities,
please visit us at www.genesis10.com "Genesis10 is an Equal
Opportunity Employer, M/F/D/V"
Keywords: Genesis10, Santa Cruz , Program Manager IV, Executive , Santa Cruz, California
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