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Customer Success Manager

Company: CyberCoders
Location: Santa Cruz
Posted on: July 13, 2020

Job Description:

Customer Success Manager
If you are a REMOTE Customer Success Manager with experience in account management and building customer rapport, please read on!We are based out of Seattle, but are looking for a REMOTE Customer Success Manager preferably out of Santa Cruz, Watsonville, or in California. We have been in business for over 3 years and specialize in assisting companies and employees within the agricultural and manufacturing space. Most of the employees in this industry are deskless, and we want to be able to provide these employees with a tool where they can share their opinions and experiences, and feel heard! We are looking for a skilled Customer Success Manager who is going to be excellent with account management and building costumer rapport. You will be setting up new accounts and ensuring satisfaction as well as troubleshooting and being responsive to any issues our users may have. You will also be comfortable presenting, sharing with large groups how our product works and how to use it to the best of ability. Although remote, we all work collaboratively in a team!-Fluent in Spanish preferred-NOT required-


What You Will Be Doing
-Creating presentations for users-Working collaboratively in a team-Rapport building via account management
What You Need for this Position
- Account Management- Presentations- Rapport Building- Cross-functional Teams



So, if you are a Customer Success Manager with experience in account management and building customer rapport, please apply today!
- Applicants must be authorized to work in the U.S.
CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Keywords: CyberCoders, Santa Cruz , Customer Success Manager, Executive , Santa Cruz, California

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