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Technical Writer II

Company: Poly
Location: Santa Cruz
Posted on: October 17, 2020

Job Description:

Poly's Technical Communication Group is seeking a talented full-time, Senior-level Technical Writer to plan and create technical product documentation for Poly, primarily Headset products and solutions This documentation must effectively communicate via text and illustrations the task, concept, reference, safety, regulatory, and compliance information for Poly products and solutions.



What You ll Do

* Create print (PDF) quick start and technical illustration content; safety, regulatory, and compliance (PDF) content; and online and embedded HTML help content.

* Use standard DITA XML extracts/transforms and Adobe InDesign templates to ensure documentation is Poly-branded, compliant, approved, and released.

* Work with a cross-functional team of local and remote subject matter experts (system and sales engineers; product, QA, manufacturing, and support engineers; program and product managers) to plan, write, and edit topical content while meeting project requirements and schedules.

* Collaborate with a team of experienced writers and editors to (a) develop and share quality standards and (b) adhere to and evolve document creation and control processes.



We d love to hear from you if you have the minimum requirements:

* BA/BS or MA in Technical Communications or related field.

* Must have 5 -7 years of experience creating task-based technical documention/content and illustrations for hardware, software (telecommunications and/or networking documentation experience a plus).

* Self-directed with a skill set and intensity that allows you to execute the job functions with loosely-defined specifications and minimal direction and oversight.

* Must have experienced using (a) standard technical writing tools such as X-Metal, oXygen XML author or similar; (b) illustration tools such as Adobe InDesign and/or Adobe Illustrator; (c) CCMS tools such as Vasont or SDL; (d) accessible print tools such as Adobe Acrobat); and (e) standard MS Teams and Office tool

* Strong interpersonal skills focused on teamwork and collaboration

* Solid judgment on complex matters and appropriate methods for problem solving



Attach sample work to your application. May be asked to complete an editing test.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, gender identity, sexual orientation or on the basis of disability.

Keywords: Poly, Santa Cruz , Technical Writer II, Engineering , Santa Cruz, California

Click here to apply!

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